Help with Bliss

Before you start

Choose the answering mode you want to use and check which models or providers it needs. Download on-device models while you have a connection before relying on them offline. Online and custom providers need a working connection and their own account settings.

If voice is not working

Check that Bliss has microphone permission in your device settings and that the selected voice is available. Try a short typed question to distinguish a microphone or voice problem from an answering problem. Include the answering mode and voice option when you contact us, without sending provider keys.

If an update is required

Use the app’s update action to open its store page. If the required version is not offered to you, contact us with your current app version, device model and store country. Do not send account credentials.

Contact support

Include the app name and version, your device and operating-system version, the steps that led to the problem and what you expected to happen. Tell us whether you were connected or offline. If the app shows a support reference, include it.

Do not send passwords, API keys, pairing credentials, private recordings or unrelated personal information. We can ask for a specific diagnostic if it is needed.